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So, last Thursday, we had our number changed to an unlisted one, and the new number became 'in effect' early friday morning. Yea and no more harrassing calls from 'home!' It's all good, right? Well, you'd think that, buuuuut....you'd be wrong.
I called Justin's cell yesterday and our number came up on his caller ID. At first I figured it was because he has the number programmed into his phone, but to be sure, he asked me to call Information and try to get our supposedly unlisted number. THEY GAVE IT TO ME. I don't mean I begged and manipulated someone into giving me a number they weren't supposed to reveal. I mean the operator confirmed the name and then a recording SPEWED FORTH MY 'UNLISTED' NUMBER!
Can you say 'livid?' Come on, we'll do it together! 'Li-vid.'
So for almost a week, I've thought I was in this safe little call-filtering bubble, when the truth is that any one of my asshole 'family members' may already have my UNLISTED number. Have I mentioned it was supposed to be unlisted?
Justin made several calls to AT&T, was passed around, disconnected, denied the opportunity to talk to a supervisor several times, and explained our situation several times. Turns out that it takes 24 hours to process an order of a phone service change. Oh. Ok. Wait--it's been a FUCKING WEEK! That's well over 24 hours.
Oh well, um, says an AT&T drone, you also changed your long distance plan at the same time, so that means it will take over 24 hours because your order has to go through an extra department.
And we weren't told any of this a week ago because.....? Because you're full of shit, that's why. Because you people have fucked up and your ass-covering is as shitty as your service, That's exactly why.
The gist is that while we were given an 'unlisted' number which began working on last friday, it would be available via 411 to any Enquiring mind who wanted to know for up to an additional week. And no one told us that. How does changing your number to stop harrassing phone calls help anything if the new number is listed for *any* amount of time?!? Why they didn't wait and change the number after our 'order' was 'processed' so that it could truly be UNLISTED from it's birth as our new number is beyond me. Shocker: we were told a supervisor would call us back last night and guess who never called?
So we are still warring with AT&T. We may have to change our number AGAIN. And for anyone paying close attention, we also changed our long distance plan last week--unlimited long distance in the Continental U.S. for $48 a month. I bet that hasn't been 'processed' and implemeted yet either, so if you recieved a long distance call from me this past week, thank AT&T because, even though they don't know it yet, those calls are their gift to me for fucking up my safe little call-filtering bubble.
design by fergie
Bits of fire in the sky push me east back home. I used to live in flames
but it's hard on the wings. Choke me. Smoke me. Scare me back. You try
but you just can't. I peel the layers in my spare time, and you're easy
to see through. I can fly, I've discovered on my own. I may be the lesser
butterfly but my wings are just as strong. Who are you to tell me to find
a place to land? I may be the lesser butterfly but baby watch me glide.
